Our Services
Home Care Shaped Around You
Every person and every family is different, so at Starling Homecare we offer a range of personalised home care services to support you or your loved one at home, across St Albans, Harpenden, Hemel Hempstead, Welwyn Hatfield, Potters Bar and Cheshunt, with live-in care throughout Hertfordshire. As a family-run, CQC-regulated agency, we provide care to the same standard we would want for our own loved ones.
Whether you need regular daily support or occasional help, we work closely with each person we support and their family to understand what matters most, then shape the care around their life. Every service is delivered with professionalism, warmth and genuine attention to the things that make daily life feel settled.
Care can be arranged as visits during the day, support overnight, or full live-in care, depending on what suits the person and the family.
What We Offer
Our home care services are flexible, thoughtfully delivered, and designed to adapt as your needs change. We support people in a wide variety of circumstances, from everyday routines to more complex care needs.
If you are new to care, our Home Care Explained section sets out what home care is, how it is regulated and what it costs, in plain terms.
To make it easier to find what you are looking for, we have grouped our services by the kind of support and by the condition or need. Every care plan is designed around the individual.
Find help by
The kind of support
From a 30-minute visit to a carer living in. Every plan can combine these, and most of the people we support use more than one.
Visiting Care
Hourly home care from 30 minutes a visit, at the times of day you need it, seven days a week.
Personal Care
Dignified help with washing, dressing, toileting and daily routines, so each day starts and ends with comfort and confidence.
Live-In Care
Full-time, one-to-one support from a carer who lives alongside you, so you can stay in the home you know.
Live-in Care for Couples
One dedicated carer living in your home and supporting you both, so you can stay together in the home you have shared.
Overnight Care
A carer through the night at home, from settling safely into bed to being awake and nearby if needed.
Respite Care
Short-term cover that gives family carers time to rest, knowing their loved one is in safe hands.
Companionship Care
Friendly, reliable company that eases loneliness and brings a little more warmth to the day.
Domestic Support & Housekeeping
Practical help with cleaning, laundry and shopping, keeping the home calm and comfortable.
Medication Management & Support
Dependable help with medication and daily timings, giving families reassurance that nothing is missed.
Post-Hospital & Rehabilitation Care
Steady support during recovery after surgery or illness, helping you regain confidence at your own pace.
End-of-Life & Palliative Care
Gentle, respectful care that prioritises comfort, dignity and closeness during the final stages of life.
Later Life Care
Flexible support that adapts as needs change, helping people live well and independently in later years.
Falls Prevention
Practical, everyday work that reduces the risk of a fall at home and rebuilds confidence after one.
Pet Care
Help with feeding, walking and vet visits, so a much-loved pet can stay at home too.
Power of Attorney Care
Arranging care for someone else, with clear plans, costs and records you can rely on.
Find help by
The condition or need
Care shaped around how a condition behaves day to day, using any of the support above.
Dementia & Alzheimer’s Care
Patient, familiar support for people living with dementia, helping them feel safe and understood at home.
Parkinson’s Care
Consistent support shaped around Parkinson’s, with medication on time and routines that hold steady on the harder days.
Stroke Care
Patient help with life after stroke, rebuilding confidence in daily routines at a pace that suits you.
Cancer Care
Practical help through treatment and recovery, from fatigue and appointments to the meals nobody feels like cooking.
Arthritis Care
Help with the parts of the day that stiff, painful joints make hard, from buttons and taps to baths and stairs.
MS Care
Support built around a condition that changes week to week, and sometimes day to day.
FND Care
Support that flexes with FND, stepping up during a difficult spell and easing back as things settle.
Brain Injury Care
Support after a brain injury, planned around fatigue, memory and getting started again.
Physical Disability Care
Reliable, consistent support done your way, for adults of any age living with a physical disability.
Sensory Impairment Care
Support for sight loss, hearing loss or both, with clear communication and a home kept exactly as you know it.
Sight Loss Care
Help with reading, medication, guiding and a safe, familiar home for people living with sight loss.
Hearing Loss Care
Care from people who take the time to be understood, with help for hearing aids and everything that depends on them.
Diabetes Support
Meals, medication routines and a watchful eye, working alongside your GP and diabetes nurse.
Stoma & Catheter Care
Discreet day-to-day support with stoma and catheter bags, once your nurse has signed our carers off.
Home care across Hertfordshire
We provide visiting home care across St Albans, Harpenden, Welwyn Hatfield, Hemel Hempstead and Potters Bar, along with the surrounding towns and villages, and live-in care across the whole of Hertfordshire, including Radlett and Shenley, Berkhamsted, Tring, Hertford and Hitchin. Being an independent, family-run agency based in the county means we understand the area and can offer care that feels close to home.
Frequently asked questions about home care
What is home care?
Home care, sometimes called domiciliary care, means support provided in your own home rather than in a care home, shaped around your routines and what you find difficult day to day. It can be anything from a short daily visit to help with washing, dressing or medication, through to companionship, help around the house, or full live-in support. As a family-run, CQC-regulated agency, we plan it with you so the right amount of help is there and can change gently as needs do.
How do I arrange home care with Starling Homecare?
It starts with a conversation. We take time to understand the situation, answer your questions and explain the options, then arrange an assessment to plan care around the person’s needs and routines. We are happy to talk things through at your pace.
What types of home care do you provide?
We offer visiting care from 30 minutes a visit, personal care, dementia and Alzheimer’s care, live-in care, live-in care for couples, overnight care, companionship, domestic support, medication support, respite care, post-hospital and rehabilitation care, later life care, and end-of-life and palliative care. We also provide care shaped around specific conditions, including Parkinson’s, stroke, cancer, arthritis, MS, FND, brain injury, diabetes, physical disability and sensory impairment (sight loss and hearing loss), together with falls prevention and stoma and catheter care. Care can be combined and adjusted as needs change.
How do I know which service is right for us?
You do not need to have it worked out in advance. We will listen to what is happening, offer honest guidance and help you decide what suits the person and the family best. If needs change over time, the care can change with them.
How do I know if we need home care?
It often starts with small signs: everyday tasks like washing, dressing, cooking or remembering medication becoming harder, more time spent alone, or a family member quietly taking on more and more. There is no need to wait for a crisis. If you are unsure, we are glad to talk things through, and an informal chat or assessment can help you see what, if anything, would help. Support can begin gently and grow only if and when it is needed.
Can home care be funded or arranged through the council or NHS?
Some people fund care privately, while others may be eligible for support through their local authority or the NHS depending on their circumstances. We are glad to talk through how this generally works and point you towards the right place for a funding assessment.
What hours is home care available?
We provide visiting care seven days a week, from 7am to 10pm, and overnight care from 10pm to 7am. For those who need round-the-clock support, our live-in care offers a carer in the home 24 hours a day. Our office is open Monday to Friday, 9am to 5pm, for enquiries and to arrange care.
Which areas do you cover?
We provide visiting care in St Albans, Harpenden, Welwyn Hatfield, Hemel Hempstead and Potters Bar, as well as the surrounding towns and villages, and live-in care across the whole of Hertfordshire. If you live nearby, please get in touch and we will let you know how we can help.
Every care visit is shaped around the individual receiving it. We don’t believe in one-size-fits-all care.
Not Sure What You Need? We're Here to Help.
We understand that choosing care can feel overwhelming. That’s why we begin by listening. Whether you are arranging care for yourself or a loved one, we will talk it through with you, offer honest guidance, and help you feel more confident about your next step.
“If it matters to you, it matters to us.”
Get in touch to speak with someone who understands care and will take the time to get it right for you.