“If it matters to you, it matters to us.”
Trusted homecare that fits around you in Hertfordshire.
Family Values
Starling Homecare is independently owned and family-run. We deliver homecare with good old-fashioned family values. Our care is honest, consistent and personal. It is the kind of support families can trust to be there when it matters most.
What We Can Help With
We provide homecare support that adapts to what you need, when you need it. From 30-minute visits to full-time support, we build each plan around your daily life.
Why We Do What We Do
At Starling Homecare, we understand that everyone’s needs are different. Some people want help with practical tasks. Others value companionship, encouragement and gentle support. What matters most is that care is delivered in a way that feels comfortable, respectful and right for you.
Why Families Choose Us
- They value our commitment to always putting their loved one’s needs first
- We give the best advice we can, even if that means helping you find care that is a better fit elsewhere if you require more specialist support than can be provided at home
- Every decision we make is guided by what is in the best interest of the person receiving care
- We keep families involved, informed and respected throughout the care journey
- As an independent family-run service, clients and families recognise the personal and thoughtful way we work
- Families understand that for us, this is more than a service. It is a calling
- You can rely on us to be your trusted advisors from the moment you reach out and throughout your journey with us. We will be here when you need us
Our Promise
- We will always take the time to get to know our clients and understand what is important to them. This will guide how we deliver care
- We will always aim to provide continuity. Wherever possible, you will see the same small team of regular carers so you can build trust and long-term connection
- Where families are involved in care decisions, we will always keep them informed and included
- We will always listen and respond. No ask is too big. If it is within our gift to help, we will try to accommodate it
- We promise to be your trusted advisor. You can rely on us for honest, practical guidance throughout your journey with us
- As a family-owned and led service, we will always deliver the level of care we would expect for those we love
- We will always stay for the full duration of the visit unless you ask us not to
- We will always aim to arrive at the agreed time. If there is an emergency or unavoidable delay, we will call ahead to let you know
This is the standard we hold ourselves to. It is the way we care for every client, every visit, every time.
From Our Founders
From our very first day, our mission has been clear. If it matters to you, it matters to us. These are not just words. They are the standard our team lives by every day, ensuring our clients receive the best care possible to live life on their terms and to a standard we would be proud to receive for our own family.
The Faldu Family
What You Can Expect
- Support built around your routines: We take the time to understand how each day flows and shape care to support it
- Flexible and transparent service: From 30-minute visits to 24-hour care. No long-term contracts. No hidden charges
- Continuity of care from a familiar care team: We aim to provide the same regular carers wherever possible. This helps build trust, consistency and long-term relationships
- Support for families too: You are included in planning and decisions, with updates and options explained clearly
- Local expertise: We are focused only on serving communities in Hertfordshire. This means we can guide and signpost you to the full range of support available locally. It also helps that our entire team lives in the area, so we know the best places for meaningful time out in the community if you would like to go out for a day trip
Where We Provide Homecare
Starling Homecare is based in Hertfordshire, supporting clients across:
- St Albans District
- Harpenden
- Redbourn
- Hemel Hempstead
- Nearby towns and villages
Not sure if we cover your area?
We are proud to support the communities we live among and to bring homecare that reflects what families want most. Care that is present, reliable and delivered by people who genuinely care.