Scheduler

At Starling Homecare, we provide thoughtful, high-quality care across the St Albans District and surrounding areas. We’re a family-run company with a passion for delivering care with warmth, professionalism, and attention to detail.

As a Care Coordinator, you’ll be at the heart of our scheduling and care planning process. You will play a crucial role in organising care visits, supporting carers, and ensuring that each client receives the right support at the right time.

What You’ll Do

As a Care Coordinator, you’ll ensure our carers are in the right place at the right time, and that our clients receive consistent, high-quality support. You’ll work closely with the Care Manager, clients, and care staff to manage the day-to-day rota and respond to changing needs.

Key Responsibilities

• Plan and manage rotas to ensure consistent and efficient care delivery
• Match carers to clients based on skills, availability, and continuity
• Update scheduling systems with new packages, changes, or cancellations
• Work closely with the Care Manager to identify resourcing needs
• Respond to last-minute changes, sickness, and emergencies in a calm, professional way
• Support carers with scheduling queries and provide guidance
• Communicate clearly with clients about timings and changes
• Support on-call duties as part of a shared rota
• Help maintain compliance with CQC standards and internal procedures

Who We’re Looking For

We’re looking for a highly organised, calm, and friendly professional who enjoys making things run smoothly and thrives in a fast-paced environment.